Accounts, Payments and Bonuses

 

Why do I need to be verified?

 

In order to withdraw funds from your account and use all the services and features that we offer on our platform, you must be fully verified.

 

What information do you need from me?

 

Before proceeding with your account verification, you need to fill out the necessary information in your "Personal account". Based on this information, we can proceed to verification and verification.

 

 

 

The necessary information that you need to fill out is as follows:

- Your Name and Surname

- Your E-Mail Address

- Your Phone Number

- Date of Birth

- The name of the country where you currently live

- The name of the city where you currently live

- Street name and number of the place where you live

 

If you are having trouble figuring out where to fill out the required information, please follow the steps described below:

 

 

1. On the top right screen, click on the tools icon. Then you will enter the \"Profile Information \" section.

 

2. You will see the tab \"My Account Settings \" \"My personal information \".

 

3. When you click on the "My personal information" tab, you will find an interface where you can edit your "Personal information".

 

4. Add your personal information to the fields marked with *.

 

 

 

Please make sure that all the information you enter here is correct. Based on this information, we will confirm and verify your data.

 

What documents do I need to send?

 

 

In order for us to verify you as a user, you must provide us with documents confirming your address, as well as documents indicating your name and date of birth. It is important that you send 1 document to confirm your name and date of birth, and 1 document to confirm your address of residence. for only one of the 2 cases, a document indicating both the name, date of birth, and address of residence is accepted.

 

 

 

Documents that will confirm your name and date of birth can be:

- Copy of a valid ID

- A copy of a valid passport

- Copy of a valid driver's license

 

 

 

Documents that will confirm your address may be:

 

- A valid copy of the electricity bill

- An up-to-date copy of the bank statement

- A valid copy of a document issued by the state

 

Please make sure that the documents you have submitted are valid and up-to-date and do not exceed 1 year.

 

It is important for us to see that the documents are still valid for at least 3 months and / or are not older than 3 months. For this, please remember to send both sides of your ID if necessary. Also, please make sure that the document confirming your address has been sent so that we can see the date of publication and the company that issued the document.

 

 

How can I send documents?

 

 

 

In order for us to review the documents you have submitted, you must send the documents to our e-mail address.

 

 

 

What are the promotional bonuses?

 

Promotional bonuses are given to you in a certain situation, such as when registering for an account, verifying yourself and / or making a deposit. Promotional bonuses are limited in time.

 

 

 

Are there any promotional bonuses currently given?

 

You can access our bonuses from the promotions section of our website located in the upper right field.

 

 

Are there any rules that apply to bonuses?

 

For this purpose, please read the bonus rules specified in the My Promotions section and the Terms of Use carefully.